Accessibility

Click below to view our virtual tour

Click the tags to find information about particular areas or exhibits
Blue tags for information, green tags include audio recordings of that area.
We will be updating the tour as exhibits change and adding areas to it in due course
Made in collaboration with GoVirtually
We'd love to hear your thoughts and keep improving the tour - please let us know your feedback here

We want your experience with us to be as good as it can be so we have lots of accessible facilities.

A prayer room is available on request, please call 0117 915 1000 (Monday to Friday, 9am - 5pm, excluding Bank Holidays) to arrange.

Breast-feeding friendly throughout (private space available upon request)
Plenty of places to take a rest throughout
Lockers in the venue (subject to availability and left at owners’ risk)
A pushchair and wheelchair friendly café with high chairs, free bottle and food warming facilities and children’s meals (all freshly made on the premises and sourced locally, where possible)
You can also bring your own food into the venue or eat outside in Millennium or Anchor Square

Free admission for dedicated assistants
Level access, with lifts to all floors
Fully accessibly on-site car park, adapted pay stations and fully-automated doors onto Millennium Square - for vehicles over two metres high, due to height restrictions, please contact us in advance.
Drop-off points for minibuses and coaches
Disabled toilet facilities throughout the venue
Wheelchair spaces are available in the Planetarium (please contact us in advance to arrange)
Wheelchairs can be loaned for the duration of your visit (subject to availability)
Our venue hire spaces are also fully accessible for people with limited mobility and wheelchair users.

Free admission for dedicated assistants
For bookings and information, a Minicom system is available on 0117 914 3475
Hearing loop at the information and ticket desks, and in the Planetarium
We plan to have BSL signers available in the future and will update this page as soon as this is available

Free admission for dedicated sighted assistants (sighted assistants are recommended for your visit).
Guide and assistance dogs are welcome.
Exhibits have been especially designed to cater for visually impaired visitors; this includes colour contrasts and font size on all the interactive exhibits.

Prepare for your visit by taking our Virtual Tour
On arrival you can request over-head ear defenders
We have weighted blankets and a quieter room with low level lighting
Please note this room doubles up as a first aid room so there are shelves with supplies
If this is not suitable a member of staff will do their best to accommodate