Visitor Information

Bookings and arrivals

To help keep everyone safe, we're significantly limiting the number of visitors in the venue. 

You’ll need to book either a morning (10am-1pm) or afternoon (2pm-5pm) session in advance through our website. 

All tickets will be issued digitally. When you arrive at the venue you'll then need to self-scan your ticket - which you can from your mobile or from a print out.

A one way system is in place in the foyer to safely manage both entry and exit.

You might be asked to begin your visit on either Level 0 or Level 1. That'll mean that you'll have as much space and freedom to enjoy the experience as possible, whilst keeping everyone safe. 

Unfortunately you can't take bags any larger than a rucksack into the building and we reserve the right to conduct random bag searches.

More ticket information

Nuts and bolts

Our staff will be wearing face masks.

You’ll see lots of hand sanitiser stations around the venue.

We’ve significantly increased cleaning throughout the venue (including exhibition floor and toilets). We are closed from 1pm-2pm and on Mondays and Tuesdays to allow sufficient time for this.

We're using a disinfectant "Fogging" system fogging on all fabric seating areas within our venue daily.

All areas of the venue will be supplied with fresh air from outside by our air handling units. We've adjusted the units to increase circulation throughout the venue.

More info in our FAQs

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What will my visit feel like?

We The Curious is a very large venue and as we're limiting capacity, it'll feel pretty quiet inside! You'll have lots of space to move freely throughout the exhibits and spend time with them.

The exhibition floor remains free-flow so that you can interact with the things that spark your curiosity. 

The whole of the venue floor and Planetarium are open. Only a small number of exhibits will be unavailable for the time being, including Rope Tangle, Sound Bite, Identify That Smell and the Build It raised area.

You'll still be able to touch some things as you would normally, just be sure to sanitise your hands regularly.

Some spaces and activities where there are staff-led activities are available to one bubble at a time. You’ll see signage at the entrance to these spaces. 

More info in our FAQs

What do I need to do?

Be mindful of others outside of your bubble and stay 2m apart.

Wear a face covering throughout the venue (unless you’re under 11 or exempt).

Regularly wash and sanitise your hands.

In some places you may need to wait until exhibits become available. 

Keep a look out for further instructions as you make your way around the venue.

Please don’t visit if you’re feeling unwell and have COVID symptoms (we can move your tickets to another day if you're unable to make it).

If you develop symptoms during your visit, please go home straight away and self-isolate until you can get tested.