Booking & info

1. Prices

Creating a rewarding and exciting day in We The Curious is easy.

Remember that teachers are entitled to free teacher planning visits - including one per year for your immediate family. There is no need to book, just bring school ID. See Key Information below for further details.

For Home Educator prices please visit our Home Educator page

The prices shown below are for the current and next academic year.

3. How to Pay

Payment to be made in advance by BACS transfer, cheque, credit or debit card or by purchase order number.

Once your booking has been confirmed we will email you a pro-forma invoice and payment details, along with a schedule for your day and additional information to help make your visit a success. We can include your school’s finance team in this email - just provide a suitable email address.

If providing a Purchase Order, please do so before your visit. This will allow us to issue a final invoice after your visit.

Please quote your booking reference number in all correspondence. This can be found on your booking confirmation/pro forma invoice.

Terms and conditions:

• Payment in advance: We require full payment to be made or a Purchase Order number to be provided before the day of your visit. This means less admin when you arrive!

• Group sizes: A minimum number is required for group activities, and a minimum group size charge will be applied to all bookings below this number (except in the case of groups with special needs – see information below).

• Changes & cancellations: Please tell us as soon as possible if you wish to alter or cancel your booking.
  If your booking is cancelled the admission part of your visit would not be charged, however less than 2 weeks before your visit, you would be charged 50% of all booked activities. If your booking is cancelled less than one week before your visit, you would be charged 100% of all booked activities. For Theme days you are eligible to pay a £50 fee should you cancel your booking once the booking has been confimed.

• Refunds: As a registered charity we are unable to offer refunds in the event of over-payment. However, we can provide a credit to your account for the ‘general admission’ part of your visit.

• Late arrivals: If you are running late please phone ahead and let us know (on 0117 915 7777). We will always do our best to adjust timings of activities where we can, though this cannot be guaranteed. Please note that Planetarium shows cannot be changed due to scheduling of shows.

• Personal belongings: We cannot accept responsibility for valuables or other belongings.

5. Key Information

a) Safety information
Please note that the information provided here does not constitute a full risk assessment (since this will necessarily also require information on the specific details of your own students) but is intended to support your own risk assessment. 

In order to ensure the quality and safety of visits to the site, We The Curious has a full set of codes and guidelines covering all aspects of the business and including:

• Health and Safety Policy

• Risk Assessment Policy, procedure and schedule

• First Aid procedures

• Lost children/child protection procedures

Code of Conduct for Visiting School Groups.pdf

Code of Conduct for Visiting School Groups.pdf

School Visitor Safety Statement.pdf

School Visitor Safety Statement.pdf

For general information about the venue and what your visit will feel like our visitor information and FAQs will provide you with everything you need.

b)  Free Teacher Planning Visits
All teachers interested in visiting We The Curious with their school group are entitled to free planning visits. This visit will need to be booked in advance, please get in contact and let us know when you are wanting to visit.

You are welcome to use this to learn more about We The Curious in general, or to conduct a risk assessment for a visit you are planning. The maps and other information provided may help with this. Please note that if you wish to visit a Planetarium show, this will be dependent on the day’s schedule and that you will need to purchase tickets.

If you are visiting during the week and would like to speak to a member of the Education Team in more detail about any aspect of the programme we offer, please speak to a member of staff at the Welcome Desk when you arrive, or contact us in advance.

c) Accessibility
We aim to make We The Curious accessible to everyone, and our spaces, exhibits and activities have been designed with this in mind. Whatever your requirements, we will do our best to meet them, and offer free admission for dedicated assistants or carers.

We also have a prayer room available for visitors if booked in advance. Please contact us to pre-book.

Special educational needs
We The Curious is committed to supporting visits for those with special educational needs. We will do our best to adapt workshops and other activities wherever possible, and minimum groups rates are waived.

For further details and to discuss any requirements please discuss with our Education Bookings team at your time of booking who will be able to advise you on how to plan a day to suit your students’ needs.

Visitors with limited mobility and wheelchair users

• We The Curious is fully accessible for wheelchair users, with free admission for all 1:1 assistants and carers. This includes the Planetarium, though spaces are limited, so please contact us in advance.

• All toilets have disabled access, we also have a brand new Fully Accessible Toilet.

• There is level access throughout, with lifts to all floors.

• Drop-off points for minibuses and coaches are available, with level access into the venue.

• The on-site car park is fully wheelchair accessible, with adapted pay stations and fully-automated doors onto Millennium Square. For vehicles over two metres high, please contact us in advance due to height restrictions.

• Wheelchairs can be loaned for the duration of your visit – please contact us in advance.

• For laboratory activities we have adjustable lab benches suitable for wheelchair users.

Deaf and hard of hearing visitors

• Free admission for dedicated assistants.

• For bookings and information, a Minicom system is available on 0117 914 3475.

• There is a hearing loop at the Welcome Desk, and in the Planetarium. We hope to have BSL signers available in the future, and will update this page as soon as we can accommodate this.

Blind and partially sighted visitors

• Free admission for dedicated, sighted assistants (sighted assistants are recommended for your visit).

• Guide and assistance dogs are welcome.

• Exhibits have been especially designed to cater for visually impaired visitors; this includes colour contrasts and font size on all the interactive exhibits.

• For workshops and other educational activities we can provide printed material in enlarged font sizes as required . Please contact us in advance.

d) Parking
Coach parking and drop offs

• Coaches may set down and pick up directly on site, at the rear of the We The Curious building. Coach parking is available at the Bristol Fruit Market: visitbristol.co.uk/about-bristol/travelling-around-bristol/coach-parking 

Minibus Parking

• Limited minibus parking is available on site. Please contact us to reserve a space on 0117 915 7777. On arrival, head straight to the We The Curious Security Office where a member of our team will direct you to your parking space. See also Maps here.
   

Bristol Clean Air Zone: Please note, we’re within the Bristol Clean Air Zone, so you may incur a fee if you use a vehicle to visit us. Please visit our FAQs, or the Clean Air Bristol website for more info.

Alternatives: There are plenty of alternative ways to reach us. We’re very central, so you can reach us on foot, by bike, on the bus, by train and ferry.