Booking & info
On this page you'll be able to find full and detailed information about how to plan your visit to We The Curious, including; prices and opening times, making a booking or enquiry, how to pay, maps, key information, and what you'll need to know for the day.
If you'd like to download all of this information in one document, please click on the link below. Or, you can read the information in the sections below on this page.
The Education Bookings team is available to call on 0117 915 7777 (8.30am-5.00pm, Mon-Fri excluding Bank Holidays / 10am-2pm during School holidays) or email firstname.lastname@example.org
Creating a rewarding and exciting day in We The Curious is easy. Our dedicated Bookings Team is available between 8.30am and 5.30pm Monday to Friday (including school holidays) to answer your questions and help you plan your visit.
We The Curious is open every day from 10am to 5pm during term time, and till 6pm during school holidays.
Call us on 0117 915 7777 (8.30am-5.00pm, Mon-Fri excluding Bank Holidays / 10am-2pm during School holidays).
Or email email@example.com
Remember that teachers are entitled to free teacher planning visits - including one per year for your immediate family. There is no need to book, just bring school ID. See Key Information below for further details.
For Home Educator prices please visit our Home Educator page
Prices for September 2019 - February 2020
|Term - Time Rates||Price (Per Head)||Details||Price - VAT||VAT (20%)|
Ratios for free accompanying adults: EYFS - 1:3 KS1 - 1:5 KS2 to 5 - 1:10
|Workshops||£2.95||Group size: 12 min - 30 max||£2.46||£0.49|
|Studio Shows||£2.50||Group size: 15 min - 70 max||£2.08||£0.42|
|Planetarium Shows||£2.50 (2D)|
|Group size 98 max (including adults) Many shows available as 2D and 3D|
*3D shows unsuitable for under 6s
|£2.08 £2.50||£0.42 £0.50|
|Theme Days||£12.95||Group size variable (see content)|
£50 deposit required
|A Question of Taste Post-16 Theme Day||£15.00||Group sizemin 12 - max 30|
£50 deposit required
|Special package deal: Admission, Workshop and Planetarium Show||£9.95*||Excludes March, June and July|
(*£9.45 with 2D Planetarium show)
|Teachers' 'Away Day' INSET offer||£100 + VAT||Includes dedicated meeting room, Workshop and Planetarium Show.|
Price for up to 30.
For larger groups please call.
Trainee teacher group visit
|Includes 45 min presentation.|
Additional charge for workshops, shows and Planetarium Shows
|We The Curious Takeaways Portable exhibits||£90 + VAT per week||Set of 8 portable exhibits.|
|Nursery / Preschool child admission||£5.75|
(under 3s free)
|Ratios for free accompanying adults: 1 free adult per 3 paying children.|
Additional staff £5.75
All 1:1 carers are free of charge
(under 3s free)
|Ratios for free accompanying adults: EYFS - 1:3 KS1 - 1:5 KS2 to 5 - 1:10|
Additional adults: £6.50 (£5.42 ex VAT)
All 1:1 carers are free of charge
|Nursery / Preschool child admission||£6.50|
(under 3s free)
|Ratios for free accompanying adults: 1 free adult per 3 paying children. Additional staff £6.50 (£5.42 ex VAT)|
All 1:1 carers free of charge
For more information download our 2019/20 Education Brochures
If you are a Home Educator please visit the Home Educator section on our website.
Having the following information handy will help us to process your booking more quickly:
Preferred date/s for your visit (it may be useful to have a few options available).
- Staff contact details (email, phone number and school address plus email for invoicing, if different).
Number and ages / year group of students.
Number of accompanying adults (please specify if this includes any 1:1 carers).
Preferred arrival and departure times.
Details of any workshops, theme days or shows you are interested in.
Details of any special or additional needs, and how we can best support your visit.
Parking requirements: Minibus places are limited and will need to be booked in advance.
Gift shop time or goody bags required. These can be booked in advance to make your visit easier.
A few tips for a smooth and enjoyable visit:
Plan your day’s schedule with the help of our Bookings Team: This could include the selection and timing of activities, minibus parking, access arrangements, suitable times for exhibit trails, lunch and shop visits, and pre-ordering goody bags.
Check that your school finance department has arranged payment before you visit. This will give you less admin to do when you arrive.
Book minibus parking in advance, as spaces are limited.
Come on a free teacher planning visit at any time to explore the exhibitions and complete your own risk assessments. Just bring your school ID. See ‘Key Info’ below for full details.
Print out venue maps, School Visit Safety and Code of Conduct statements for all your accompanying adults.
Allow sufficient travelling time, as late arrivals can cause difficulties for scheduled activities. We will always do our best to be flexible in the event of a delayed arrival, but this may not always be possible.
Ensure that you have sufficient accompanying adults to remain with students in a supervisory / supportive role in workshops, shows and exhibition spaces (see our Code of Conduct for further guidance).
Payment can be made by BACS transfer, cheque, credit or debit card or by purchase order number.
Once your booking has been confirmed we will email you a pro-forma invoice and payment details, along with a schedule for your day and additional information to help make your visit a success. We can include your school’s finance team in this email - just provide a suitable email address.
If providing a Purchase Order, please do so before your visit or on arrival. This will allow us to issue a final invoice after your visit.
Please quote your booking reference number in all correspondence. This can be found on your booking confirmation/pro forma invoice.
Terms and conditions:
Payment in advance: We require full payment to be made or a Purchase Order number to be provided before the day of your visit, or on arrival. This means less admin when you arrive!
Group sizes: A minimum number is required for group activities, and a minimum group size charge will be applied to all bookings below this number (except in the case of groups with special needs – see information below).
Changes & cancellations: Please tell us as soon as possible if you wish to alter or cancel your booking.
If your booking is cancelled the admission part of your visit would not be charged, however less than 2 weeks before your visit, you would be charged 50% of all booked activities. If your booking is cancelled less than one week before your visit, you would be charged 100% of all booked activities. For Theme days you are eligible to pay a £50 fee should you cancel your booking once the booking has been confimed.
Refunds: As a registered charity we are unable to offer refunds in the event of over-payment. However, we can issue complimentary tickets for the ‘general admission’ part of your visit.
Late arrivals: If you are running late please phone ahead and let us know (on 0117 915 7777). We will always do our best to adjust timings of activities where we can, though this cannot be guaranteed. Please note that Planetarium shows cannot be changed due to scheduling of shows.
Personal belongings: We cannot accept responsibility for valuables or other belongings.
a) Safety information
Please note that the information provided here does not constitute a full risk assessment (since this will necessarily also require information on the specific details of your own students) but is intended to support your own risk assessment. For each educational activity the ‘Potential hazards’ section also identifies a point you may wish to include.
The free planning visits we offer (including one per year for your whole family) are an ideal opportunity to complete your full risk assessment. Please bring school ID.
In order to ensure the quality and safety of visits to the site, We The Curious has a full set of codes and guidelines covering all aspects of the business and including:
Health and Safety Policy
Risk Assessment Policy, procedure and schedule
First Aid procedures
Lost children/child protection procedures
b) Free Teacher Planning Visits
All teachers are entitled to free planning visits - including one per year for your immediate family. There is no need to book, just bring school ID with you and present this at the Welcome Desk on arrival.
You are welcome to use this to learn more about We The Curious in general, or to conduct a risk assessment for a visit you are planning. The maps and other information provided may help with this. Please note that if you wish to visit a Planetarium show, this will be dependent on the day’s schedule and that you will need to purchase tickets for any additional guests.
If you are visiting during the week and would like to speak to a member of the Education Team in more detail about any aspect of the programme we offer, please speak to a member of staff at the Welcome Desk when you arrive, or contact us in advance.
We aim to make We The Curious accessible to everyone, and our spaces, exhibits and activities have been designed with this in mind. Whatever your requirements, we will do our best to meet them, and offer free admission for dedicated assistants or carers.
We also have a prayer room available for visitors if booked in advance. Please contact us to pre-book.
Special educational needs
We The Curious is committed to supporting visits for those with special educational needs. We will do our best to adapt workshops and other activities wherever possible, and minimum groups rates are waived.
For further details and to discuss any requirements at your time of booking, please call our Education Bookings team on 0117 915 7777, 8:30am-5:30pm, Mon-Fri (excluding Bank Holidays / 10am-2pm during School holidays), who will be able to advise you on how to plan a day to suit your students’ needs.
Visitors with limited mobility and wheelchair users
We The Curious is fully accessible for wheelchair users, with free admission for all 1:1 assistants and carers. This includes the Planetarium, though spaces are limited, so please contact us in advance.
All toilets have disabled access, with a track hoist available on the ground floor.
There is level access throughout, with lifts to all floors.
Drop-off points for minibuses and coaches are available, with level access into the venue.
The on-site car park is fully wheelchair accessible, with adapted pay stations and fully-automated doors onto Millennium Square. For vehicles over two metres high, please contact us in advance due to height restrictions.
Wheelchairs can be loaned for the duration of your visit – please contact us in advance.
For laboratory activities we have adjustable lab benches suitable for wheelchair users.
Deaf and hard of hearing visitors
Free admission for dedicated assistants.
For bookings and information, a Minicom system is available on 0117 914 3475.
There is a hearing loop at the Welcome Desk, and in the Planetarium. We hope to have BSL signers available in the future, and will update this page as soon as we can accommodate this.
Blind and partially sighted visitors
Free admission for dedicated, sighted assistants (sighted assistants are recommended for your visit).
Guide and assistance dogs are welcome.
Exhibits have been especially designed to cater for visually impaired visitors; this includes colour contrasts and font size on all the interactive exhibits.
For workshops and other educational activities we can provide printed material in enlarged font sizes as required . Please contact us in advance.
Coach parking and drop offs
Coaches may set down and pick up directly on site, at the rear of the We The Curious building. Coach parking is available at the Bristol Fruit Market: visitbristol.co.uk/about-bristol/travelling-around-bristol/coach-parking
Limited minibus parking is available on site. Please contact us to reserve a space on 0117 915 7777. On arrival, head straight to the We The Curious Security Office where a member of our team will direct you to your parking space. See also Maps here.
Coaches may set down and pick up at the rear of Millennium Square by the security office. Unfortunately there is no coach parking available on site. Please see the Map for details.
Minibuses with pre-booked parking should report to the Security Office on arrival.
Enter the venue through the main entrance facing Anchor Square.
Trip leaders should make their way to the Welcome Desk to receive your schedule and to confirm numbers. Note that where payment has not been completed in advance there will be an additional waiting time while tickets are printed.
Welcome Speeches will be given to your group, outlining important information such as the location of your base for the day, lunch arrangements and toilets.
During your visit:
Please remain with your students in a supervisory and supportive role both in the exhibition spaces and during activities such as workshops, since students remain your responsibility throughout your visit.
Our Live Science Team will be on hand to support your students’ learning throughout your visit.
Lunch spaces and storage: All groups are provided with an indoor base as a lunch space and meeting point, plus containers in which to store bags.
Lockers: A limited number of coin-operated, secure lockers are available (£1 coin, returned).
Coats and bags: Each school is allocated a ‘base’ within the venue where there will be large containers to keep bags, coats and lunchboxes (note however that these are not locked).
WiFi will be available during your visit. Details provided on arrival.
Feedback: We always appreciate your thoughts and will provide feedback forms and an SAE.
Need to know anything else?
Please do call us on 0117 915 7777 (8.30am-5.30pm, Mon-Fri excluding Bank Holidays / 10am-2pm during School holidays) or email firstname.lastname@example.org